Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings

Abbey Care was established in 1997 by Mike and Nessa Downes and was run by them until their retirement in 2016. Mike and Nessa were absolutely dedicated to their clients, striving to provide a service that was flexible, reliable and always went the ‘extra mile’ for the clients and their families.

 

Mike and Jenny Nightingale joined the company in 2004, and took over the running of Abbey Care when Mike and Nessa retired. The Ethos that Mike and Nessa established continues today and underpins all that we do for our clients.

 

We are based in Haywards Heath in West Sussex and provide care to individuals in their own homes in Haywards Heath, Lindfield, Cuckfield and Burgess Hill.



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Care Types

Care Type(s)
  • Home Care
  • Respite Care
Specialisms/Services
  • Dementia
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
  • Palliative Care
  • Physical Disabilities
  • Sensory Impairments
  • Treatment of Disease, Disorder or Injury
  • Younger Adults (Under 65)

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Food preparation and serving
  • Planning and cooking meals
  • Facilitating social arrangements within the home

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.

Funding Types Accepted

  • Accept local authority rates
  • Accept continuing care funding
Find out more about paying for care

Our Team

Mary Emeny

Manager

Number of Care staff

  • 50

Languages Spoken

  • English

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update October 11, 2018 • Listing updated July 12, 2026


Frequently Asked Questions

What type of care does Abbey Care offer?

Abbey Care offers , , , , , , , and care.

How can I contact the staff at Abbey Care?

You can contact the staff at Abbey Care by email or telephone. Our email address is office@abbeycare.com and our contact number is (01444) 455622

What is this providers CQC rating?

Abbey Care has a Good CQC rating.